iBona CoBuddy
iBona CoBuddy

Legal

Privacy Policy

iBona CoBuddy (hereinafter referred to as "we", "us", or "our") highly values user privacy protection. This Privacy Policy explains how we collect, use, store, share, and protect your personal information, as well as the rights you may enjoy under applicable law. By using iBona CoBuddy through https://erp.ibonadata.com/, you acknowledge this Privacy Policy. If you do not agree with this Privacy Policy, please stop using the Services.

If you have any questions about this Privacy Policy or personal information protection, please contact us at support@ibonadata.com.

Last Updated: April 21, 2026

I. Scope of Information Collection

  1. I.1When you use iBona CoBuddy and related services, we may collect information that you actively provide to us, such as your name, contact details, account credentials, company or enterprise information, and other information you submit when registering, logging in, creating a team, requesting support, or otherwise interacting with us.
  2. I.2We may collect service usage information generated through your use of the Services, including browsing activity, search history, task records, feature usage frequency, workflow actions, and records related to sourcing, listing, procurement, fulfillment, advertising, insights, and other operational activities performed on the Website.
  3. I.3We may collect device and network information related to your access to the Services, such as device model, operating system, browser type, IP address, access timestamps, log information, and other technical identifiers reasonably necessary for operation and security.
  4. I.4If you enable or authorize location-based features, we may collect approximate location or related regional information to support localized content, security review, or other location-dependent functions made available on the Website.

II. How Information Is Used

  1. II.1We use your information to provide core services and product functionality, including account access, enterprise or team management, operations workflows, task coordination, analytics, recommendations, and other features available through iBona CoBuddy.
  2. II.2We use your information to optimize user experience, personalize workflows and content, improve system usability, and help teams analyze, decide, and move work forward more efficiently.
  3. II.3We use your information for security assurance purposes such as identity verification, access control, account protection, fraud prevention, risk monitoring, troubleshooting, and system maintenance.
  4. II.4We use your information to analyze user needs and service usage so that we can improve our products, features, documentation, and overall service quality.
  5. II.5We may use your information to communicate with you regarding service notices, security alerts, product updates, account matters, operational reminders, support responses, and other information relevant to your use of the Services.

III. Information Retention Period

  1. III.1We retain personal information for the period reasonably necessary to fulfill the purposes described in this Privacy Policy, subject to applicable laws, regulatory requirements, dispute resolution needs, contractual obligations, and our internal data governance policies.
  2. III.2While your account remains active, we may continue to retain your account information and related service data to support normal product operation, service continuity, recordkeeping, and security review.
  3. III.3When the applicable retention period expires or the information is no longer necessary for the relevant purpose, we will delete, anonymize, or otherwise handle the information in accordance with applicable law, unless continued retention is legally required or reasonably necessary.
  4. III.4In specific situations, such as resolving disputes, enforcing agreements, preventing fraud, maintaining security, or complying with legal obligations, we may retain certain information for a longer period even after you stop using the Services.

IV. Policy Updates and Notifications

  1. IV.1We may update this Privacy Policy from time to time, and the updated version will be published on the Website.
  2. IV.2For material changes, we may provide notice through prominent means such as website notices, in-product messages, or email notifications, as appropriate.
  3. IV.3The "Last Updated" date at the top of this Privacy Policy indicates the effective date of the latest version.
  4. IV.4Your continued use of the Services after an updated Privacy Policy becomes effective means that you acknowledge and accept the revised policy. If you disagree with the changes, please stop using the Services.

V. Types and Purposes of Personal Information

  1. V.1Account information: We may process information such as your username, password, email address, phone number, profile details, enterprise affiliation, and other registration or account management information for user authentication, account administration, and service delivery.
  2. V.2Business data: We may process materials, files, tasks, product records, order-related information, procurement information, operational notes, uploaded content, and other business data that you upload, create, connect, or authorize us to access for the purpose of providing product features and operational workflows.
  3. V.3Transaction information: If you purchase, subscribe to, or otherwise use paid or billable services, we may process information such as order records, billing details, payment status, invoices, and customer service records related to the transaction.
  4. V.4Usage records: We may process information about how, when, and how often you use the Services, including access time, session duration, page interactions, tool usage, and function adoption, to understand user behavior and improve the Services.
  5. V.5Communication records: We may process records of your communications with customer support, success teams, or technical support personnel in order to resolve issues, respond to requests, and improve service quality.

VI. Cookies and Similar Technologies

  1. VI.1We use Cookies and similar technologies to support the operation, security, and usability of iBona CoBuddy. These technologies may help us recognize your device, maintain login status, remember preferences, analyze usage trends, and improve product performance.
  2. VI.2Necessary Cookies: These Cookies are required for core website and account functions, such as maintaining login status, session continuity, and security checks.
  3. VI.3Functional Cookies: These Cookies help remember your preferences, choices, and product settings in order to provide a more personalized experience.
  4. VI.4Analytical Cookies: These Cookies help us understand how the Website is used so that we can measure performance, analyze trends, and improve the Services.
  5. VI.5You may manage Cookies through your browser or device settings. Please note that disabling certain Cookies may affect the availability, stability, or experience of some features of the Services.

VII. Data Security Guarantees

  1. VII.1We adopt commercially reasonable and industry-standard security technologies and management measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
  2. VII.2Our security measures may include encrypted transmission, access control, permission management, logging and monitoring, security audits, internal process controls, and employee training, among other safeguards appropriate to the nature of the Services.
  3. VII.3Although we strive to protect your information, no internet transmission or storage environment can be guaranteed to be absolutely secure. You understand and acknowledge the inherent risks associated with transmitting information over networks.
  4. VII.4If a personal information or data security incident occurs, we will respond in accordance with applicable law, take reasonable mitigation measures, and provide notifications where required.

VIII. Your Rights

  1. VIII.1Subject to applicable law, you may have the right to access personal information that we hold about you.
  2. VIII.2Subject to applicable law, you may have the right to request correction of inaccurate or incomplete personal information.
  3. VIII.3Subject to applicable law, you may have the right to request deletion of personal information in certain circumstances.
  4. VIII.4Subject to applicable law, you may have the right to request restriction of processing in certain circumstances.
  5. VIII.5Subject to applicable law, you may have the right to object to certain processing activities.
  6. VIII.6Subject to applicable law, you may have the right to receive personal information you have provided to us in a structured, commonly used, and machine-readable format, and to request transmission where legally applicable.
  7. VIII.7Where processing is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

IX. Protection of Minors

  1. IX.1iBona CoBuddy is primarily designed for businesses and adult users. We do not knowingly collect personal information from minors under the age of 18.
  2. IX.2If we learn that we have collected personal information from a minor without legally sufficient consent from a parent or guardian where required, we will take reasonable steps to delete the relevant data as soon as practicable.
  3. IX.3If you are a parent or guardian and believe that a minor has provided us with personal information without appropriate consent, please contact us using the contact details provided in this Privacy Policy.

X. Other Important Matters

  1. X.1This Privacy Policy forms an integral part of the iBona CoBuddy Terms of Service and should be read together with other applicable legal terms, product notices, and service-specific disclosures.
  2. X.2We may share information with service providers, partners, or affiliates where reasonably necessary to operate, secure, support, or improve the Services, provided that such parties are subject to appropriate confidentiality and data protection obligations.
  3. X.3If you have any questions, suggestions, or requests regarding this Privacy Policy or your personal information rights, please contact us at support@ibonadata.com.
  4. X.4We will handle and respond to requests related to personal information in accordance with applicable law and within a reasonable period. If you are not satisfied with our response, you may seek remedies through applicable regulatory or legal channels.
Privacy Policy | iBona CoBuddy